Frequently Asked Questions
Find out how PetViora AI devices keep your pets happy and your home running smoothly
What types of AI devices do you offer for pet care?
PetViora offers a range of AI-powered solutions including automated feeders with portion control, smart litter systems with odor management, environmental modules for temperature and lighting control, and behavior trackers that monitor activity and rest patterns.
How do I set up a PetViora device?
Setup is simple: download the PetViora app from your device store, connect your new device to your home Wi-Fi network, follow the in-app setup wizard to name and locate the device, then customize schedules and alert settings to match your pet’s routine.
Is my pet's data secure?
Yes. PetViora uses industry-standard encryption to protect all data transmissions. Your pet’s activity records and home environment logs are stored securely, and we never share personal information without your consent.
Can I integrate these devices with other smart home systems?
Absolutely. PetViora devices support integration with leading platforms like Amazon Alexa and Google Home. You can include pet care routines in your voice commands and home automation scenes.
What is the warranty on PetViora products?
All PetViora devices include a one-year warranty covering manufacturing defects. Our support team is available to help with troubleshooting or repair inquiries during that period.
How do I contact support?
You can reach our support team by email at support@petviora.digital or by phone at +14168716327 during working hours. We strive to respond to all inquiries within one business day.
How does the AI Pet Feeder adapt to my pet’s needs?
The AI Pet Feeder monitors your pet’s eating patterns over time and adjusts portion size and feeding frequency to support a balanced diet. You can review feeding logs and tweak settings via the PetViora app at any time.
Can I control my devices remotely?
Yes. All PetViora devices connect securely to your home network and to our mobile app. From anywhere, you can check status, change settings, and receive notifications on your smartphone.
Is installation complicated?
No. Each device comes with a step-by-step guide and intuitive setup wizard in the app. Most users complete installation in under 10 minutes without tools or professional assistance.
What support options are available?
Our customer support team is available via email and phone at +14168716327 during local business hours. We provide troubleshooting guides, setup tips, and firmware update assistance.